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<p>Seat Unique provides official VIP tickets, hospitality and private box packages for upcoming pop concerts. We are thrilled to extend fan access to VIP concert experiences at UK arenas and stadiums including AO Arena Manchester, Utilita Arena Birmingham, First Direct Arena Leeds and Tottenham Hotspur Stadium, to name just a few. From Harry Styles to Olly Murs, watch iconic pop artists perform from the best seats in the house with official premium concert tickets.</p>

Live like a pop star with Pop VIP tickets and enjoy exclusive access and premium perks. Book Pop hospitality tickets today!

Pop VIP Tickets 2025 | Pop Hospitality Tickets

<p>Seat Unique provides official hospitality for major horse racing fixtures including the St Leger, Grand National, Royal Ascot and Cheltenham Festival. We are working with world famous racecourses such as Doncaster Racecourse, Newcastle Racecourse, Chester Racecourse and York Racecourse to open up fan access to horse racing hospitality to all. To enjoy VIP treatment and watch the action from incredible trackside views, check out our available horse racing hospitality packages.</p>

Book Horse Racing hospitality tickets and place your bets in style with the ultimate Horse Racing VIP experience. Secure your unforgettable day today.

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Horse Racing

<p>Seat Unique provides official cricket hospitality for major tournament fixtures including the Cricket World Cup, T20 World Cup, The Ashes Series, ODI’s, Champions League Twenty20, World Test Championship and County Championship. We are working with world prestigious clubs like Hampshire Cricket to open up fan access to VIP Matchday Experiences at iconic cricket grounds such as Utilita Bowl, Kia Oval and Old Trafford Cricket Ground. To enjoy an unforgettable day of sporting action, check out our available cricket hospitality tickets.</p>

Book official Cricket hospitality tickets for a VIP experience that'll knock your day out of the park! Get your VIP Cricket tickets today.

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Cricket

<p><strong>Upcoming football fixtures</strong></p>
<p>Seat Unique provides official football hospitality for Premier League, UEFA Champions League, UEFA Europa League and FA Cup fixtures. We are working with some of the biggest clubs in the world, including Arsenal, <a href="https://www.seatunique.com/sport-tickets/football/liverpool-fc-tickets">Liverpool</a>, Man City and Man United to increase fan access to VIP Matchday Experiences at iconic football stadiums such as Anfield, Etihad Stadium, and Old Trafford. To watch world-famous teams from premium seats, check out our available football hospitality tickets.</p>

Enjoy an unforgettable match day experience with Football hospitality tickets. Book your Football VIP tickets through Seat Unique today.

Football Hospitality Tickets 2025 | Football VIP Tickets

Football

<p>Seat Unique provides official motorsport hospitality for the biggest motor races in the world, including: British Formula 1 Grand Prix, Abu Dhabi Formula 1 Grand Prix, Monaco Formula 1 Grand Prix, Goodwood Festival of Speed, British Moto GP and Formula E. We are thrilled to open up access to VIP experience at famous race tracks such as the Silverstone Circuit, Yas Marina Circuit and Circuit de Monaco. To witness world-class racing drivers from premium seats and enjoy the VIP treatment, check out our luxury hospitality packages for motorsport events.</p>

Accelerate your motorsport experience with Motorsport VIP tickets for an unforgettable day that puts you in first place. Book Motorsport hospitality packages today.

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Motorsport

<p>Seat Unique provides official hospitality and debenture tickets for major tennis tournaments, including Wimbledon, Cinch Championships, The Boodles, Tennis Classics at Hurlingham and Champions Tennis. We are delighted to open up access to VIP experiences at the world’s most prestigious tennis clubs such as the All England Club, The Queen’s Club and the Hurlingham Club. To watch world-class players from premium seats and enjoy the VIP treatment, check out our available tennis hospitality packages.</p>

Ace your day with official Tennis hospitality tickets and enjoy an unforgettable day at the tennis. Book at Seat Unique online today. 

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Tennis

Seat Unique provides official rugby hospitality for domestic and international tournament fixtures, including: the Dacia Magic Weekend and the Super League Grand Final. We are working with world institutions such as the Super League to extend fan access to VIP Matchday Experiences at iconic rugby stadiums such as St James' Park and Old Trafford. To watch world-class teams from premium seats, check out our available rugby hospitality packages.

Secure Rugby League hospitality tickets at Seat Unique for an unforgettable rugby league experience! Don’t wait - book Rugby League VIP tickets today!

Rugby League Hospitality Tickets 2025 | Rugby League VIP Tickets

Rugby League

<p>Seat Unique provides official rugby hospitality for domestic and international tournament fixtures, including: the Guinness Six Nations, and Autumn Nation Series. We are working with world-famous clubs such as the WRU, and Scottish Rugby to extend fan access to VIP Matchday Experiences at iconic rugby stadiums such as the Principality Stadium, BT Murrayfield, and Twickenham. To watch world-class teams from premium seats, check out our available rugby hospitality packages.</p>

Book Rugby Union hospitality tickets at Seat Unique for a try-worthy Rugby Union experience! Don't miss out - book Rugby Union VIP tickets today.

Rugby Union Hospitality Tickets 2025 | Rugby Union VIP Tickets

Rugby Union

<p>Seat Unique provides official VIP tickets, hospitality and private box packages for upcoming concerts. We are pleased to increase fan access to VIP concert experiences at some of the UK’s best music venues including AO Arena Manchester, Utilita Birmingham Arena and First Direct Arena Leeds, to name a few. From The 1975 to Alanis Morissette, watch pop rock bands and artists live from premium seats, with VIP concert tickets.</p>

Party like a rock star with Pop Rock VIP tickets and enjoy exclusive benefits for an unforgettable night! Book Pop Rock hospitality tickets today!

Pop Rock VIP Tickets 2025 | Pop Rock Hospitality Tickets

Pop Rock

Seat Unique provides official hospitality for a variety of cultural events including Birmingham International Tattoo Show and Hot Wheels Monster Trucks Live. We are delighted to open up access to VIP experience at venues such Arena Birmingham and Resorts World Arena. To enjoy VIP treatment at your favourite events, check out our available VIP hospitality packages.

Book Miscellaneous VIP tickets and indulge in a celebrity experience with exclusive perks. Secure Miscellaneous hospitality tickets with Seat Unique today.

Miscellaneous VIP Tickets 2025 | Miscellaneous Hospitality Tickets

Miscellaneous

FINISHED

<h2>Experience luxury at Co-op Live arena's premium facilities</h2>
<h3><strong>Seat Unique Suite</strong></h3>
<h3><br></h3>
<figure><img src="https://res.cloudinary.com/dw36awwm5/image/upload/v1742381128/de8vq65byoocs33oeixj.jpg" alt="Seat Unique Suite"/></figure>
<p><br></p>
<figure><img src="https://res.cloudinary.com/dw36awwm5/image/upload/v1742381197/mbtzt5qbz9dursdeetts.jpg" alt="Seat Unique Suite"/></figure>
<p><br></p>
<figure><img src="https://res.cloudinary.com/dw36awwm5/image/upload/v1742381213/bpxlejuhc4x8mz5tozye.jpg" alt="Seat Unique Suite"/></figure>
<p><br></p>
<figure><img src="https://res.cloudinary.com/dw36awwm5/image/upload/v1742381227/auxsbwxav8d7hjrdfmqr.jpg" alt="v"/></figure>
<p><br></p>
<p>The Seat Unique Suite at Co-op Live is designed to provide the ultimate fan experience. Here's what is included with a Seat Unique Suite package:</p>
<ul>
  <li>Exclusive access to the VIP Lounge before, during and after the show</li>
  <li>Views of the stage from the VIP lounge</li>
  <li>Premium seats on Level 1, located directly outside your VIP lounge</li>
  <li>Food and drinks available to purchase at the arena</li>
</ul>
<p>Elevate your concert experience with Co-op Live's hospitality packages and premium tickets. Don't miss this opportunity to be part of something special.</p>
<h3><strong>Hideaway</strong></h3>
<p>With the Hideaway, you'll enjoy:</p>
<ul>
  <li>Enjoy early access to the Arena before general admission</li>
  <li>Experience live entertainment in a secret nightclub in partnership with Armand de Brignac and Moet Hennessy</li>
  <li>The Hideaway is linked to the 200 best seats in the venue in Block 103</li>
  <li>Mediterranean-inspired party retreat menu designed by Simon Rimmer</li>
  <li>An offering of opulent cocktails and champagne available to buy</li>
  <li>Your very own dancefloor open until late providing the ultimate pre and post-show party club</li>
</ul>
<p>Choose the Decibel Club package for an unforgettable show experience. Book your Co-op Live premium tickets today for an exceptional night out.</p>
<h3><strong>Bentley Record Room Hospitality Experience</strong></h3>
<p>Experience luxurious hospitality at Co-op Live with the Bentley Design Team-curated lounge. With this package, you will benefit from:</p>
<ul>
  <li>A sleek and stylish environment to kick back in before, during and after the show, with Beluga leather seating and expertly crafted furniture</li>
  <li>High-end dining options and private host service</li>
  <li>Dedicated parking</li>
  <li>VIP entry to the venue</li>
  <li>Premium seats with the best views of the show</li>
  <li>This package is ideal for guests seeking a five-star luxury experience</li>
</ul>
<h3><strong>Gallery Suite VIP Package</strong></h3>
<p>Indulge in an informal yet premium concert experience with a Co-op Live Gallery Suite hospitality package, which includes:</p>
<ul>
  <li>Full table service and informal bohemian dining menu options</li>
  <li>Premium seat offering incredible stage views</li>
</ul>
<h3><strong>AMP Club Premium Tickets</strong></h3>
<p>Experience the Co-op Live AMP Club package, including:</p>
<ul>
  <li>Pre and post-show access to the arena's Atrium Club on Level 2</li>
  <li>Exclusive dining and drinking options</li>
  <li>Designated premium seats with amazing views of the stage</li>
</ul>
<h3><strong>Private Suites</strong></h3>
<p>Impress clients, reward colleagues, or entertain friends and family with Co-op Live's Private Suite hospitality. This package comes with:</p>
<ul>
  <li>Access to an exclusive and private area for five-star entertainment</li>
  <li>Full in-suite catering and drinks with a dedicated host service</li>
  <li>Private balcony views for the best concert experience</li>
</ul>
<h3>Unique Features of Co-op Live</h3>
<p>Co-op Live in Manchester prioritises exceptional acoustics with its bowl design, tiered seating, and minimal branding, creating an immersive experience for fans to connect with artists.</p>
<p>Situated in a prime location, Co-op Live is easily accessible and features 32 bars, restaurants, and lounges, providing a perfect space for pre and post-show atmosphere.</p>
<p>The auditorium is designed for large-scale music performances, with a relatively low ceiling and a flat floor area for standing, making it ideal for concerts. Co-op Live boasts the largest floor space of any arena.</p>
<p>The venue aims for the ambience of the UK's largest nightclub and strategically positions tiered seats on the Western side for closer proximity to the stage, offering an immersive experience.</p>
<p>With state-of-the-art technology, Co-op Live ensures an outstanding experience for all guests, whether standing or seated.</p>
<p>Designed for live music enthusiasts, Co-op Live is the ultimate destination in Manchester, attracting world-class performers and solidifying its reputation as the city's top music arena.</p>
<h3>Co-op Live Seat Map</h3>
<p>Co-op Live in Manchester isn't just another arena - it's a game-changer. With a massive 23,500 capacity and smart seating across multiple levels, this venue puts fans closer to the action than ever before. Whether you're after floor standing spots or premium tiered seats, the arena's design ensures an epic view no matter where you're sitting.</p>
<figure><img alt="Co-op Live Seat Map" src="https://res.cloudinary.com/dw36awwm5/image/upload/v1737643219/q2aoa8r4onaimltjj2aj.png"/></figure>

Co-op Live Arena Premium Experiences & Features

Terms and Conditions

<h2>1. INTRODUCTION</h2>
<ul>
  <li>This Privacy Notice explains what we do with information that we may hold about you (your “personal data”).</li>
  <li>It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your rights.</li>
  <li>For the purpose of applicable data protection legislation, the company responsible for your personal data is Oak View Group (“OVG”, “us” or “we”)</li>
  <li>Your privacy is important to us. If you are dissatisfied with any aspect of this Privacy Notice or our handling of your personal data, please contact us using the details set out in section 9 below.</li>
  <li>We may amend this Privacy Notice from time to time. Please visit this page if you want to stay up-to-date as we will post any changes here.</li>
</ul>
<h2>2. WHAT KIND OF PERSONAL INFORMATION DO WE COLLECT?</h2>
<p>You are receiving this Privacy Notice because, for example, you:</p>
<ul>
  <li>you have signed up to receive our email communications;</li>
  <li>have emailed us directly;</li>
  <li>have contacted us in relation to a job opportunity; or</li>
  <li>have engaged with our public consultation, either through attending an event or leaving feedback on the consultation website – https://eastlandsarena-consult.com or consultation freephone</li>
</ul>
<p>During the course of our business, we collect and use certain personal data, including: your name;</p>
<ul>
  <li>your email address or other contact details (including your social media handle);</li>
  <li>any information that you provide to us in the context of a job application, including educational history and previous experience;</li>
  <li>your address and postcode; and</li>
  <li>whether or not you are a resident of East Manchester (post codes M11, M12, M4, M40 and M43)</li>
</ul>
<p>Some of this personal data is required in order for us to be able to satisfy your request. For example, we need your email address in order to be able to send you our email communications. Other items may simply be needed to ensure that our relationship can run smoothly. For example, by knowing your name.</p>
<h2>3. HOW WE COLLECT YOUR PERSONAL DATA</h2>
<h5>DIRECTLY</h5>
<p>We collect personal data from you directly when you register to subscribe for our email communications or contact us directly.</p>
<p>We also collect your personal data when you fill out a consultation feedback form (either in hard copy during a consultation event or online at – https://eastlandsarena-consult.com).</p>
<h5>INDIRECTLY FROM THIRD PARTIES</h5>
<p>We might also obtain your personal data through your use of social media such as Facebook, WhatsApp, Twitter, LinkedIn, Instagram, Snapchat or other social media. This will depend on your settings or the privacy policies of these social media and messaging services.</p>
<p>To change your settings on these services, please refer to their privacy notices, which will tell you how to do this.</p>
<ul>
  <li><a href="https://www.facebook.com/policy.php">https://www.facebook.com/policy.php</a></li>
  <li><a href="https://twitter.com/en/privacy">https://twitter.com/en/privacy</a></li>
  <li><a href="https://www.whatsapp.com/legal/#privacy-policy">https://www.whatsapp.com/legal/#privacy-policy</a></li>
  <li><a href="https://www.linkedin.com/legal/privacy-policy">https://www.linkedin.com/legal/privacy-policy</a></li>
  <li><a href="https://help.instagram.com/155833707900388">https://help.instagram.com/155833707900388</a></li>
  <li><a href="https://www.snap.com/en-GB/privacy/privacy-policy/">https://www.snap.com/en-GB/privacy/privacy-policy/</a></li>
</ul>
<h5>PERSONAL DATA THAT IS PASSIVELY OR AUTOMATICALLY COLLECTED</h5>
<p>We may also collect data about your use of our website and your access to our email communications (collectively, the “Services”) through the use of Internet server logs, cookies and/or tracking pixels. A web server log is a file where website activity is stored.</p>
<p>A cookie is a small text file that is placed on your computer when you visit a website, that enables us to recognise your computer, store your preferences and settings, understand which of our web pages you have visited, enhance your user experience by delivering content specific to your interests, perform searches and analytics, and assist with security administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.</p>
<p>Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions or clicks, measure popularity of the Services and associated advertising, and to access user cookies.</p>
<p>We may also use these automated technologies to collect and analyse other information related to the devices you use to access the Services, such as IP addresses, browser types, browser language, operating system used, the domain name of your Internet service provider, unique device identifiers, and other information about your computer(s) and/or mobile device(s). These automated technologies may also collect information on the sites you have visited before and after you visit our website, and the advertisements you have accessed, seen, forwarded, and/or clicked on. As we adopt additional technologies, we may also gather additional information through other methods.</p>
<p>Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including cookies, with the Flash management tools available at Adobe’s website. Please note that by blocking any or all cookies, you may not have access to certain features on our website.</p>
<h2>4. HOW WE USE YOUR PERSONAL DATA</h2>
<p>The main reason for us to use your personal data is in order to satisfy your request to subscribe to our email communications. These communications will provide you with information about our venue, events being held there, and our venue partners.</p>
<p>In relation to personal data collected as part of the consultation process, we are required to collect such data in respect of our development proposals for the Eastlands Venue so that feedback from the local community can be assessed and summarised within the planning application documents. If you have indicated you would like to be kept informed about the status of the planning application, we will also use your personal data in order to provide you with communications and information about further consultation events or other project milestones.</p>
<p>We may use your email address to match to your account on Facebook or other social media sites in order to show you OVG Family content while using these services. No data we hold about you is retained by the third party.</p>
<p>In addition, we may also use your email address to link to Facebook or other social media sites in order to identify other users of these sites whom we believe would be interested in OVG, and we may then show them OVG content. Again, no data we hold about you is retained by the third party.</p>
<p>You can often opt out of this type of sharing via the relevant social media site:</p>
<ul>
  <li><a href="https://www.facebook.com/help/568137493302217">Facebook</a></li>
  <li><a href="https://www.cooplive.com/%C2%A0https://www.linkedin.com/help/linkedin/answer/62931">LinkedIn</a></li>
  <li><a href="https://business.twitter.com/en/help/troubleshooting/how-twitter-ads-work.html">Twitter</a></li>
  <li><a href="https://support.snapchat.com/en-US/a/advertising-preferences">Snapchat</a></li>
</ul>
<p>In relation to information you have provided to us in the context of a job application, we will use your personal data for recruitment purposes, including to assess your qualifications for a particular job or task.</p>
<h2>5. WHO DO WE SHARE YOUR PERSONAL DATA WITH?</h2>
<p>We share your personal data with other members of the OVG group, and each of their respective group companies, divisions, affiliated entities and business units (the “OVG Family”).</p>
<p>As part of the development proposals for the Eastlands Venue in East Manchester we may also share your personal data and your feedback on the proposals with the planning authority (Manchester City Council) in order to enable them to fully assess our planning application.</p>
<p>Where you have provided your consent for us to do so or we believe it is in our legitimate interests to do so, we may also share your personal data with our partners and sponsors so that they may contact you to offer products, services and promotions which we believe you may be interested in.</p>
<p>We may need to share limited personal data with our service providers who help us to prepare and send you our communications. However, we do not authorise these organisations to use your personal data for their own purposes and take care to ensure that they keep your personal data secure, and delete it when it is no longer needed.</p>
<h2>6. HOW DO WE PROTECT YOUR PERSONAL DATA?</h2>
<p>We care about protecting your personal data. That’s why we put in place appropriate security measures, including encryption techniques, which are designed to prevent any misuse of the data that you provide to us.</p>
<p>If you suspect any misuse, loss, or unauthorised access to your personal data please let us know immediately using the contact details set out in section 9 below. We will investigate the matter and update you as soon as possible on next steps.</p>
<h2>7. HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?</h2>
<p>We will not keep your personal data for longer than is necessary for the purpose of providing you with the email updates you have requested or responding to any questions or comments that you send us directly. That means that we will keep your personal data for the length of time for which we are providing you with email communications.</p>
<p>In relation to job applications, we will keep a copy of your personal data on file in order that we may contact you in the future in relation to job opportunities that we think might be suitable. We will not hold your personal data for longer than is reasonable for this purpose.</p>
<p>In relation to consultation data, we will keep such information for as long as reasonably necessary to support our planning and development process and/or as required by law.</p>
<p>If you contact us to unsubscribe from our email communications or to ask us to remove your personal data from our recruitment database, we will delete your personal data unless we believe that we are required by law to keep the data (for example, because of a request by a tax authority or in connection with any anticipated litigation).</p>
<h2>8. YOUR RIGHTS</h2>
<p>The law provides that you have various rights in relation to the personal data that we hold about you. We have described these rights below.</p>
<p><strong>Right to object</strong>This right enables you to object to us processing your personal data where we do so to send you direct marketing materials. If you object then we will not be able to continue to send you direct marketing communications.</p>
<p><strong>Right to withdraw consent</strong>Where you have consented to us processing your personal data (for example, to send you email updates), you may withdraw this consent at any time by contacting us using the contact details set out in section 9 below. If you withdraw your consent then we will not be able to continue to send you our email updates unless we consider that there is an alternative legal basis to justify our continued processing of your data for this purpose, in which case we will inform you of this condition.</p>
<p><strong>Right of access</strong>You may ask us to confirm what personal data we hold about you at any time, and request us to modify, update or delete such information. If we provide you with access to the personal data we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive”. If you request further copies from us, we may charge you a reasonable administrative cost. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.</p>
<p><strong>Right to be forgotten</strong>You have the right to request that we “erase” your personal data in certain circumstances. For example, where you have withdrawn your consent to us processing your personal data, and there is no other valid reason for us to continue processing.</p>
<p>We would only be entitled to refuse to comply with your request in certain limited circumstances. For example, to enable us to exercise or defend a legal claim.</p>
<p><strong>Right to restrict processing</strong>You have the right to request that we restrict our processing of your personal data in certain circumstances. If you exercise this right, we will be able to continue to store your data on our database but we will not be able to do anything else with it until either the issue is resolved, you consent, or further processing is necessary for either the establishment, exercise or defence of legal claims, the protection of the rights of another individual, or reasons of important EU or Member State public interest.</p>
<p>We will, of course, notify you before lifting any restriction on processing your personal data.</p>
<p><strong>Right to rectification</strong>You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.</p>
<p><strong>Right of data portability</strong>In certain circumstances you may have the right to transfer your personal data between organisations. In effect, this means that you may be able to transfer the details we hold on you to a third party. In order to exercise this right, you will need to contact us using the contact details set out in section 9 below. We will endeavour to respond to your request within a reasonable period and in any event within one month of our receipt of the request, although we need to extend this time period where it is particularly difficult to comply with your request.</p>
<p><strong>Right to lodge a complaint with a supervisory authority</strong>You also have the right to make a complaint to your local supervisory authority which is the Information Commissioner’s Office.</p>
<p>You can contact them in the following ways:</p>
<ul>
  <li>Phone: 0303 123 1113</li>
  <li>Email: <a href="mailto:casework@ico.org.uk">casework@ico.org.uk</a></li>
  <li>Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF</li>
</ul>
<p>If you would like to exercise any of these rights, please contact us using the details set out in section 9 below. Please note that we may keep a record of your communications to help us resolve any issues which you raise.</p>
<h2>9. CONTACT US</h2>
<p>Oak View Group is responsible for processing your personal data. If you have any comments or suggestions concerning this Privacy Notice please contact us using the details set out below. We take privacy seriously and will get back to you as soon as possible.</p>
<p><a href="mailto:eastlandsvenue@oakviewgroup.com">Email us</a></p>
<h2>10. INTERNATIONAL DATA TRANSFERS?</h2>
<p>We want to make sure that your personal data is stored and transferred in a way which is secure. We will therefore only transfer data outside of the European Economic Area or EEA (i.e. the Member States of the European Union, together with Norway, Iceland and Liechtenstein) where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example:</p>
<ul>
  <li>By way of a data transfer agreement with a third party, incorporating the current standard contractual clauses adopted by the European Commission; or</li>
  <li>By transferring your data to an entity which has signed up to the EU-U.S. Privacy Shield Framework; or</li>
  <li>By transferring your data to a country that has been found to provide adequate protection by the European Commission; or</li>
  <li>Where you have consented to the data transfer.</li>
</ul>
<h2>11. LEGAL BASES FOR US PROCESSING YOUR DATA</h2>
<p>There are a number of different ways that we are lawfully able to process your personal data. We have set these out below.</p>
<ul>
  <li>Where you give us your consent to process your personal data</li>
  <li>We rely on your consent to process your personal data. In order to be valid:</li>
  <li>You have to give us your consent freely, without us putting you under any type of pressure;</li>
  <li>You have to know what you are consenting to – so we’ll make sure we give you enough information;</li>
  <li>You should only be asked to consent to one processing activity at a time – we therefore avoid “bundling” consents together so that you don’t know exactly what you’re agreeing to; and</li>
  <li>You need to take positive and affirmative action in giving us your consent – as part of our sign-on process, we ask you to tick a box giving consent. We also use a so-called “double opt-in” procedure whereby, after registering your details with us, we send you an email asking you to confirm that you wanted to subscribe. If you do not respond to this verification email, we will delete your personal data from our systems.</li>
</ul>
<p>You have the right to withdraw your consent to our processing of your personal data at any time. Details of how to do so can be found in section 8 above.</p>
<p>Where processing your data is within our legitimate interests We are allowed by law to process your personal data where it is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights or freedoms which require protection of personal data.</p>
<p>We believe that our use of your personal data is within a number of our legitimate interests, including but not limited to: To promote and develop our brand and business by encouraging users to visit our website, interact with our brand and buy our services</p>
<p>To help us understand our audience better and provide better, more relevant services to them;</p>
<ul>
  <li>To ensure that our service runs smoothly;</li>
  <li>To support our planning and development proposals for the Eastlands Venue;</li>
  <li>To support our recruitment and human resources function, consider whether to offer employment to you and double check any information you’ve given us (such as the results from psychometric evaluations or skills tests);</li>
  <li>To help us keep our systems secure and prevent unauthorized access or cyber attacks; and</li>
  <li>To drive commercial value for the benefit of our shareholders.</li>
</ul>
<p>We don’t think that any of our activities prejudice you in any way. However, you do have the right to object to us processing your personal data on this basis. We have set out details regarding how you can go about doing this in section 8 above.</p>
<p>Where processing is necessary for us to carry out our legal obligations As well as our obligations to you under any contract, we also have other legal obligations that we need to comply with and we are allowed to use your personal data when we need to in order to comply with those other legal obligations.</p>

Privacy Policy

<p>Co-op Live is the UK's largest indoor arena, which opened in Manchester on 29th April 2024. It offers an incredible lineup of artists and a music-first experience.</p>
<p>Premium experiences at Co-op Live Arena will revolutionise how fans enjoy concerts and live events. Guests can indulge in luxury dining and partying with on-site state-of-the-art facilities.</p>
<p>Upgrade your concert experience with Co-op Live's premium tickets &amp; hospitality packages. Access 32 bars and restaurants, 28 suites, 12 lounges, 3 nightclubs, and 2,500 premium seats.</p>
<p>With a Co-op Live hospitality package or premium ticket, you will benefit from prime seats, high-end dining options, private host and waiter service, and designated parking.</p>
<p>Register your interest in premium Co-op Live, Manchester tickets and hospitality packages at Seat Unique to stay updated with the latest news on Co-op Live events.</p>

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<h2>Your privacy is the upmost importance to us</h2>
<h2><br></h2>
<p>Below is our privacy promise to you, and we ask that you read this carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us should you have any queries or concerns.</p>
<p>How this policy applies to you will depend on the way in which you interact with us. For example:</p>
<ul>
  <li>If you purchase a ticket from us, we will use the information you provide us to fulfil both our, and the Event Partners (as defined in our terms of purchase) obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and</li>
  <li>When you browse our site and app, we use cookies to tailor your enjoyment of our site and hopefully provide you with an efficient and enjoyable browsing and shopping experience.</li>
</ul>
<p>Each of the above is explained in more detail below.</p>
<p><br></p>
<h3>1. Who we are</h3>
<p>This website is operated by RMS Events Ltd (t/a Seat Unique), a private company limited by shares and registered in England and Wales with company number 11313999 having its registered office at 6-8 Greencoat Place, London, England, SW1P 1PL (hereinafter referred to as <strong>“we”</strong> , <strong>“us”</strong> , <strong>“Seat Unique”</strong> ).</p>
<p>Seat Unique is the trusted technological platform offering official premium access to live events.</p>
<p>We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.</p>
<h3>2. Our website</h3>
<p>This privacy promise relates to your use of our website, www.seatunique.com.</p>
<p>Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.</p>
<h3>3. What information we have + where do we get it</h3>
<p>There are various points during which we provide our products and services to you at which we may collect personal information. These include:</p>
<ul>
  <li>When you create an account, buy a ticket or have a ticket transferred to you by a friend, we will collect your information which depending on service we are providing, may include your contact and billing information.</li>
  <li>When you use our website or apps, we collect information such as the browser and device you're using, your IP address, your location, the site you came from, what you did and didn't use our site/app for, or the site you visit when you leave us. For more information on how we collect this information, see “Cookies” below.</li>
  <li>When you use a social media feature within our website or app, and you post to social media platforms, the social media site will provide us with some information about you.</li>
  <li>If you have accessibility requirements, we want to make sure you have the best experience when attending events. To do this, we need to collect details of your requirements (which may involve you providing information about your mental or physical health).</li>
</ul>
<p>We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website.</p>
<p>The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:</p>
<ul>
  <li>your name, address and contact details</li>
  <li>date of birth</li>
  <li>billing and payment details</li>
  <li>details of any feedback you give us by phone, email, post or via social media your financial information (such as PayPal account details, or credit card or debit card information)</li>
  <li>your purchase history with us or (as relevant) your ticket listing history with us</li>
  <li>information you voluntarily give us when you contact our customer services team</li>
  <li>information about your visit to the website, including the url, clickstream to, through and from the website (including date and time), tickets or matches you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page</li>
  <li>technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, and operating system and platform</li>
  <li>information collected from our websites and elsewhere across the internet through cookies, web beacons, pixel tags, device identifiers and other technologies including information about your shopping habits and preferences for more information, please see our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" title="/cookies-policy">cookie policy</a></li>
  <li>information about the services we provide to you</li>
  <li>your account details, such as username, login details</li>
</ul>
<p>This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.</p>
<p>In addition to the above, we use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.</p>
<p>You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.</p>
<h3>4. How we use your information and why</h3>
<p>When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.</p>
<p>We use this personal information to:</p>
<ul>
  <li>create and manage your account with us</li>
  <li>verify your identity</li>
  <li>provide goods and services to you</li>
  <li>to ensure the security of our and or Event Partners’ operations.</li>
  <li>marketing communications (including postal marketing; SMS; and/or e-mail marketing)</li>
  <li>customise our website and its content to your particular preferences</li>
  <li>notify you of any changes to our website or to our services that may affect you</li>
  <li>improve our services</li>
  <li>use as otherwise required by law or the requirements of a regulator.</li>
</ul>
<p>The legal bases we may rely on include:</p>
<ul>
  <li>consent: where you have given us clear consent for us to process your personal information or a specific purpose</li>
  <li>contract: we use your information when you enter into a contract with us (for example to buy a ticket) so we can process your order; take payment; and provide you with customer support.</li>
  <li>legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)</li>
  <li>legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)</li>
</ul>
<h3>5. Who we share your personal information with</h3>
<p>Where it is in or legitimate interests to do so, or we have your consent, we may share personal information with a variety of the following categories as necessary:</p>
<ul>
  <li>Our third-party service providers (sometimes known as data processors) such as cloud computing providers who provide the IT infrastructure on which our products and systems are built.</li>
  <li>We may share your information with our Event Partners so that they can run the event and for other reasons described in their privacy policies. We will always name the Event Partners when you purchase a ticket.</li>
  <li>Third parties who provide goods and services purchased by you (e.g. ticket insurance or merchandise) so that they can process and fulfil your orders.</li>
  <li>Professional indemnity or other insurers.</li>
  <li>Third party postal or courier providers who assist us in delivering our postal marketing campaigns to you, or delivering documents related to a matter.</li>
  <li>Government agencies or other authorised bodies where permitted or required by law.</li>
  <li>Any successor to all or part of our business.</li>
</ul>
<p>Please note that this list is non-exhaustive and there may be other examples where we need to share with other parties in order to provide Services as effectively as we can.</p>
<h3>6. Cookies and similar technologies</h3>
<p>A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.</p>
<p>For further information on the types of cookies we use on our website and how you can manage those cookies please refer to our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" title="/cookies-policy">cookie policy</a> .</p>
<h3>7. Marketing</h3>
<p>We would like to send you information about our products and services and any upcoming events that we think may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.</p>
<p>If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:</p>
<ul>
  <li>contacting us at <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a></li>
  <li>using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts</li>
</ul>
<p>It may take up to 10 days for this to take place.</p>
<p>For more information on your rights in relation to marketing, see 'Your rights’ below.</p>
<h3>8. Your rights</h3>
<p>Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:</p>
<ul>
  <li>fair processing of information and transparency over how we use your use personal information</li>
  <li>access to your personal information and to certain other supplementary information that this Privacy Promise is already designed to address</li>
  <li>require us to correct any mistakes in your information which we hold</li>
  <li>require the erasure of personal information concerning you in certain situations</li>
  <li>receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations</li>
  <li>object at any time to processing of personal information concerning you for direct marketing</li>
  <li>object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you</li>
  <li>object in certain other situations to our continued processing of your personal information</li>
  <li>otherwise restrict our processing of your personal information in certain circumstances</li>
</ul>
<p>If you would like to exercise any of those rights, please:</p>
<ul>
  <li>email, call or write to us</li>
  <li>let us have enough information to identify you</li>
  <li>let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and</li>
  <li>let us know the information to which your request relates, including any account or reference numbers, if you have them</li>
</ul>
<h3>9. Keeping your personal information secure</h3>
<p>We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.</p>
<p>We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.</p>
<h3>10. How to complain</h3>
<p>We hope that we can resolve any query or concern you raise about our use of your information.</p>
<p>The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at <a href="https://ico.org.uk/concerns/" title="https://ico.org.uk/concerns/">https://ico.org.uk/concerns/</a>.</p>
<h3>11. Changes to this website privacy promise</h3>
<p>This website privacy promise was published on 12 th October 2018.</p>
<p>We may make changes to this privacy promise from time to time. To ensure that you are always aware of how we use your personal information we will update this privacy promise from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this privacy promise periodically to be informed of how we use your personal information.</p>
<h3>12. How to contact us</h3>
<p>If you have any questions about this privacy promise or want to exercise your rights set out in this privacy promise, please contact us by sending an email to <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a>.</p>

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